Executive Director Nicola Bartel has been in active ministry to hurting young women since 1996. She first served on staff at a home for pregnant teens and young adult women, then managed, developed, and implemented a program for adults living with the effects of fetal alcohol spectrum disorder. As the Executive Director of Mercy Canada, she oversees and provides direction for all aspects of the ministry, including programs, staffing, community relations, and finances. Nicola is an instinctive and caring leader whose passion for ministry to young women was cultivated at a young age, when she began working with youth through her church. She is a lifelong learner with a variety of counselling and care designations.